Ambedded Technology Co., LTD. - Ceph Storage Solutions; Ceph Appliances & Software - Ambedded

After Service Procedure | Enterprise-Grade Ceph Appliances & Support - Ambedded

Explore Ambedded’s enterprise-grade Ceph storage solutions. Turnkey appliances, software packages, and expert support designed for scalable, reliable, and cost-efficient storage infrastructures. Ambedded provides 3 years hardware warranty & 3 years Ceph software supports for the appliance we offer to customers. Within the warranty duration, end users could contact Ambedded regional partners or Ambedded HQ for the technical support & service.We also offer the online ticket opening for the customers who would like to have directly discussion with Ambedded Ceph experts.

Hardware RMA and Software support service | Cost-Effective Storage for AI & Cloud - Ambedded

Reliable Open-Source Ceph Deployment - Ambedded

The After service that Ambedded provides to the customers or regional partners.

After Service Procedure

Hardware RMA and Software support service

Ambedded provides 3 years hardware warranty & 3 years Ceph software supports for the appliance we offer to customers. Within the warranty duration, end users could contact Ambedded regional partners or Ambedded HQ for the technical support & service.

We also offer the online ticket opening for the customers who would like to have directly discussion with Ambedded Ceph experts.

(1) For Ceph Storage Appliance

● Hardware: Failure symptom diagnostic, further action with hardware module repair or replacement. The Mars 200, Mars 400 ARM server is a modularized design, easy to swap or replace without interrupting the entire server functionality
● Mars 400 Ceph storage technical support: for the customer who purchase Ambedded Ceph Appliance, we offer the service & support for
  ✓ UVS manager - the GUI Software to help users to deploy, configure, manager, and monitor Ceph easily. Within the product warranty period, customer could have upgrade file from Ambedded, for newer Ceph / UVS manager / Kernel version.
  ✓ UVS Manager license - a license ensure the legal use of the UVS manger, to allow the users to access all the functionality on UVS.
  ✓ BMC FW, in-Chassis Switches FW and Operating system.

(2) For SUSE Enterprise Storage 6 Appliance

● Hardware: Failure symptom diagnostic, further action with hardware module repair or replacement. The Mars 200, Mars 400 ARM server is a modularized design, easy to swap or replace without interrupting the entire server functionality.
● Mars 400SES SUSE Enterprise Storage technical support:
  ✓ 3 years of SUSE Enterprise Storage L3 subscription. IF any bugs fixed related to SUSE Enterprise Storage, Ambedded could fix it by working together with SUSE.
  ✓ Version upgrade & update with SUSE Enterprise Storage.
  ✓ UVS manager - the GUI Software to help users to deploy, configure, manager, and monitor SUSE Enterprise Storage easily. Within the product warranty period, customer could have upgrade file from Ambedded, for newer UVS manager version.
  ✓ UVS Manager license - a license ensure the legal use of the UVS manger, to allow the users to access all the functionality on UVS.
  ✓ BMC FW, in-Chassis Switches FW.

After Service Procedure | Reliable Open-Source Ceph Deployment - Ambedded

Ambedded provides turnkey Ceph storage appliances and software packages designed to meet the demands of enterprise IT environments. Our solutions are optimized for scalability, reliability, and performance.

Engineers benefit from simplified deployment and management, while procurement teams gain cost-efficient, future-ready infrastructure options tailored for private clouds, AI, and large-scale data storage.

Discover how Ambedded can enhance your data center strategy with cutting-edge Ceph technology and expert-backed support.